Privacy Policy

Last Updated: November 9, 2024

1. Introduction

TEAM USA ATHLETICS ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Any other information you choose to provide
2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Cookies and similar tracking technologies
  • Geographic location information

3. How We Use Your Information

We use the information we collect to:

  • Process your camps & workshop registrations and payments
  • Communicate with you about our events
  • Send you important updates and administrative messages
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud

4. Third-Party Service Providers

We share your information with the following trusted service providers:

4.1 Form and Payment Processing
  • Tally.co Collects and processes form submissions
  • Stripe: Processes payment information
4.2 Data Management and Communications
  • Airtable: Stores and manages user data
  • Mailchimp: Handles email and SMS communications
  • Zapier: Facilitates data integration between services
4.3 Website Analytics and User Experience Monitoring
  • Webflow: Hosts and manages our website
  • Google Analytics: Tracks website usage and performance
  • Microsoft Clarity Implementation
    • USA Athletics uses Microsoft Clarity, a user experience analytics tool, to better understand how visitors interact with our website. This helps us improve our services, user experience, and website functionality.
    • Through Microsoft Clarity, we collect and analyze behavioral metrics, website interaction heatmaps, session replays, mouse movements and clicks, page scrolling patterns, and website usage patterns.
    • By using our website, you acknowledge and agree that both USA Athletics Softball and Microsoft may collect and use your website interaction data; your session may be recorded (excluding any form inputs or sensitive information); and this data will be processed in accordance with both our Privacy Policy and Microsoft's Privacy Statement.
    • All data collected through Microsoft Clarity is processed in accordance with applicable data protection laws, subject to Microsoft's security and privacy standards, used only for the purposes stated in this privacy policy, and retained only for the period necessary to fulfill these purposes.
    • As required by Microsoft Clarity's implementation guidelines, we provide the following notice:
      "We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement has more details."

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage systems

6. Your Privacy Rights

6.1 California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect and why
  • Access your personal information
  • Delete your personal information
  • Opt-out of the sale of your personal information
  • Non-discrimination for exercising your rights
6.2 Your Choices

You may:

  • Opt-out of marketing communications
  • Update or correct your personal information
  • Request deletion of your information
  • Disable cookies through your browser settings

7. Children's Privacy

Our services may be used by children under 13 only with verifiable parental consent. In compliance with the Children's Online Privacy Protection Act (COPPA) and California privacy laws, we:

  • Require verifiable parental consent before collecting, using, or disclosing personal information from children under 13
  • Allow parents to review their child's personal information, request its deletion, and refuse to permit further collection
  • Limit the collection of personal information to what is reasonably necessary for participation in our athletic activities
  • Implement reasonable procedures to protect the confidentiality, security, and integrity of children's personal information

If you believe we have collected information from a child under 13 without appropriate parental consent, please contact us immediately at usaathleticsorg@gmail.com.

8. Cookie Policy

We use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Understand user behavior
  • Provide personalized content
  • Remember user preferences

You can control cookies through your browser settings, although disabling cookies may limit some website features.

9. Marketing Communications

With your consent, we may send you marketing communications about our services. You can opt-out at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly
  • Updating your communication preferences

10. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

11. International Data Transfers

Your information may be transferred and processed in the United States and other countries where our service providers maintain operations.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at: usaathleticsorg@gmail.com.